Safe & Responsible Platform

93pok Responsible Gaming — Your Safety is Our Priority

93pok believes that entertainment should be enjoyed within limits. Our platform offers deposit limits, self-exclusion, and 24/7 support — so you always stay safe.

For Ages 21+ Only

The Core Philosophy of Responsible Gaming

93pok always wants every player on our platform to enjoy games with joy, safely, and in full control. Online casino and betting is an entertainment experience — but it is very important to keep it within the right mindset and limits.

Gambling is primarily for entertainment. It is not a source of income or a solution to financial problems. Before joining 93pok and while playing, always remember — never bet more than you can afford to lose.

Important Warning: Gambling carries financial risk. Excessive gambling can lead to addiction. If you feel that gambling is having a negative impact on your life, please seek help immediately.

93pok is only for people aged 21 or above. We ensure that minors have no access to our platform. If someone you know who is underage is trying to use our service, please contact us.

Our platform has several effective responsible gaming tools that you can use at any time. These tools help you maintain full control over your time and money.

Our Protection Tools

Deposit Limit

Set a limit on how much you deposit per day, week, or month. Once a limit is set it takes effect immediately, and increasing it requires a specific waiting period.

Time-Out Feature

If you want to take a break for a few days, use the time-out feature. Temporarily close your account for anywhere from 24 hours to several weeks.

Self-Exclusion

If you need a long-term break, choose self-exclusion. With this option your account remains completely inactive for the selected period.

Session Time Limit

Set a time limit for each gaming session. You will receive an automatic alert when time is up and the session will end, preventing excessive play.

Betting History Review

View your complete betting and transaction history at any time. Analyse your playing patterns and make informed decisions.

24/7 Support

Our support team is always ready for any issue. Get help in Bengali and English via live chat or email — any time, day or night.

Signs of Problematic Gambling

If any of the following applies to you or someone you know, consider seeking help.

You keep betting to recover lost money and the amounts keep increasing.
You are prioritising gambling over family, friends, or work relationships.
You are taking loans to gamble or spending savings or essential money.
You are trying to stop gambling but keep failing.
You are lying about gambling or hiding it from people close to you.
You feel restless, irritable, or anxious when you cannot gamble.
You are skipping daily tasks, sleep, or meals to gamble.

Remember: The signs above are not a sign of weakness. They are signals that you need support. Having the courage to ask for help is a strong step.

Effective Tips for Safe Play

Following the tips below while playing at 93pok will keep your experience enjoyable and safe at all times:

  • Set a budget: Decide how much you will spend before you start playing. Do not go beyond that limit.
  • Set a time limit: Stick to a fixed time limit for each session.
  • Accept losses as normal: Winning and losing are both a normal part of gambling. Do not place extra bets to try to recover lost money.
  • Do not play under stress: Avoid betting when you are angry, sad, or under mental pressure.
  • Do not play under the influence of alcohol or drugs: It becomes difficult to make sound decisions in that state.
  • Take regular breaks: Avoid long sessions and take breaks from time to time.
  • Do not make gambling your only entertainment: Maintain a balance with family, friends, and other hobbies.
  • Never play with borrowed money: Only spend what you can afford.

The minimum deposit at 93pok is just ৳300 — an affordable threshold that helps you stay in control. We advise you to always play within your means.

How Deposit Limits & Self-Exclusion Work

You can easily set a deposit limit from your account settings at 93pok. Set a maximum on how much you can deposit per day, per week, or per month. This limit takes effect immediately.

Lowering a limit is instant — you can reduce it whenever you choose. However, to increase a limit, a specific review period must pass, which protects you from impulsive decisions.

Self-exclusion is a powerful tool. If you feel that gambling is getting out of your control, contact our support team and apply for self-exclusion. During the selected period your account will be completely inactive and you will not be able to log in.

During self-exclusion you will not receive any promotional emails either. Your account balance will remain safe throughout this period, and you will have the opportunity to return once it ends.

If You Need Help, We Are Here

Get Direct Support

93pok's support team is available 24 hours a day, 7 days a week. Feel free to contact us about any gambling-related concern or issue — we will help you without judgment.

Live Chat — Instant Support
Support available in Bengali and English

Professional Counselling

If you or a family member is struggling with a gambling problem, seeking professional mental health support can be very effective. Mental health specialists and counsellors in Bangladesh are able to help with this.

Our support team will help you access the right information and guidance. We will also assist with applications for self-exclusion or account closure.

Common Questions About Responsible Gaming

After logging in to 93pok, go to the Account Settings section and click on "Responsible Gaming" or "Limit Settings". From there you can set a daily, weekly, or monthly deposit limit. If you need any help, contact our live chat support.

No, your account balance stays completely safe during self-exclusion. Once the selected period ends, you can log back in and use your balance. For more details, contact us at [email protected].

93pok is only for people aged 21 or above. If anyone under 21 attempts to use our platform, it is a direct violation of our policy. If you become aware of such a case, please notify our support team immediately.

A time-out is a temporary break — usually ranging from a few hours to a few weeks — after which you automatically regain access. Self-exclusion is longer-term and stricter — to reactivate your account during this period, you will need to contact our team.

First, reach out to us via 93pok's live chat or at [email protected]. We will help you activate self-exclusion and access professional support. Your information will be kept completely confidential and help will be provided without judgment.

Yes, your complete betting and transaction history is available at 93pok from the Account section. You can use this information to review your playing patterns and take action if needed.

Enjoy Safely — With 93pok

Play responsibly and enjoy the entertainment. Learn more about our games and support.